Service Agreement
Adoption Health Record Review, LLC
Operating as Adoption Health Review
This Service Agreement (“Agreement”) is between Adoption Health Record Review, LLC (“Company”) and the individual purchasing services (“Client”).
By completing payment and submitting documentation, Client agrees to the terms below.
1. Scope of Services
Adoption Health Review provides physician-directed interpretation of existing medical documentation voluntarily submitted by the Client.
Services are consultative and educational in nature and are limited to the review and discussion of the provided documentation.
Services do not include:
- Diagnosis
- Treatment
- Prescribing
- Clinical management
- Emergency care
- Adoption placement decisions
No physician-patient relationship is established.
The consultation is limited to interpreting the submitted documentation and discussing general medical considerations.
2. No Guarantee of Outcomes
Client understands and agrees:
- Interpretation is based solely on the documentation provided.
- Records may be incomplete or lack a full clinical context.
- The Company does not predict, guarantee, or ensure medical, developmental, or adoption outcomes.
- All adoption and medical decisions remain solely the responsibility of the Client.
3. Jurisdiction and Nature of Consultation
Services may be provided to clients located outside the reviewing physician’s state of licensure.
Consultations are limited to the interpretation of existing documentation and are not intended to establish ongoing medical care within the Client’s jurisdiction.
Clients are encouraged to seek in-person medical evaluation from licensed providers in their local area as appropriate.
4. Client Responsibilities
Client agrees to:
- Provide complete and accurate documentation
- Disclose relevant contextual information
- Use consultation findings at their discretion
- Seek independent medical and legal advice when needed
The Company is not responsible for incomplete or inaccurate information provided by the Client.
5. Fees and Refund Policy
Payment is required prior to review of documentation.
Once the review has begun, fees are non-refundable.
If cancellation occurs before review begins, refund determinations are at the Company’s discretion.
6. Confidentiality and Data Security
Medical documentation is submitted through secure systems designed to protect confidential information.
While commercially reasonable safeguards are used, no electronic transmission can guarantee absolute security.
7. Limitation of Liability
To the fullest extent permitted by law, the total liability of Adoption Health Record Review, LLC, its physicians, contractors, and affiliates for any claim arising out of or relating to services provided shall not exceed the total amount paid by Client for the specific consultation at issue.
Under no circumstances shall the Company be liable for indirect, incidental, consequential, special, exemplary, or punitive damages.
8. Dispute Resolution
Any dispute arising out of or relating to services provided shall be resolved through binding arbitration in the State of Georgia in the United States, in accordance with the rules of the American Arbitration Association.
Client waives the right to a jury trial.
9. Entire Agreement
This Agreement constitutes the entire understanding between the parties and supersedes prior communications.
10. Acknowledgment
By proceeding with payment and submission of documentation, Client confirms that they:
- Have read and understood this Agreement
- Understand that services are consultative and educational
- Understand that no physician-patient relationship is established
- Agree to the terms outlined above
7. Limitation of Liability
To the fullest extent permitted by law, the total aggregate liability of Adoption Health Record Review, LLC, its physicians, contractors, and affiliates for any and all claims arising out of or relating to services provided under this Agreement shall not exceed the greater of:
(a) the total amount of fees paid by Client for the specific consultation giving rise to the claim; or
(b) $2,500.
Under no circumstances shall Adoption Health Record Review, LLC, its physicians, contractors, or affiliates be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to emotional distress, lost opportunity, or adoption-related costs.